EventTitans LLC (“EventTitans,” “we,” “our" or “us”), use Personal Information (as
defined below) that we collect, receive and store about individuals and/or companies in
connection with the use of: (i) the EventTitans event management service (“EventTitans
Service”), (ii) the website
and any other website that we operate (each, together with its sub-domains, content
and services, a “Site”); and (iii) the EventTitans web and mobile service application
("App"); and any other services we provide (each individually, and collectively, the
“Service”) - all, as we will provide, develop and enhance from time to time. The
EventTitans Service, Sites, App and any additional Services are individually and
collectively referred to herein as the “Services.”
Please read this policy carefully. By clicking "I Agree" or "Next", you
confirm that you have read, understood and agree to this policy. The use of your
personal information under this policy is an integral part of the Services. You are not
required by law to provide us with your personal information, and therefore providing
your information is entirely up to you. However, if you do not provide us with the
necessary information, we will not be able to provide you with our services. Therefore,
changes in our Services, to the way EventTitans operates, and to regulatory and
technological requirements. We will provide notice about the updated policy within a
reasonable time in advance to allow you to review the changes and decide whether you
wish to continue using the Service. Our notices will be posted, as applicable, on the
Site, and we will also send it to you with an email message.
information practices and the choices you can make about the way we collect and use your
Personal Information in connection with the Services. “Personal Information” means any
information that will be used, either alone or in combination with other information, to
personally identify an individual, including, but not limited to, a first and last name,
a personal profile, an email address, a home or other physical address, or other contact
Service and Organizer Terms which can be viewed on the Site and which you accepted prior
to using the Service for the first time (collectively, “Terms”). Any capitalized but
3. What Personal Information We Collect and How We Collect It.
We do not currently require you to provide Personal Information in
order to have access to general information available on the Services. But, we do
receive and/or collect Personal Information from you in the following ways:
3.1 Account.To use certain Services, you will be required to create an
account (“Account”). We offer different options to create an Account, including
3.2 "Contact Us" Information.If you send us a “Contact Us” request, whether
by submitting an online form that we make available or by sending an email to an
email address that we display, you will be required to provide us with certain
information, such as your name and email address in order to send the message to us.
If you wish to contact EventTitans by regular mail, the updated EventTitans physical
addresses are available at
3.3 Share with Friends Service.Services enable you to invite your friends
to use our Services by sending them an invitation email message or a text message.
You may do so by: (i) using the Services to send or post an invitation message via
your Third Party Account; and/or (ii) using the Services to send an invitation email
to your friend’s external email address. If you send or post an invitation message,
we will store Personal Information about the recipient such as their email address
or their third party website account user name and ID.
3.4 Location Data.We provide certain location-based services (“Location
Services”) in connection with the Services that are dependent on data related to the
geographic location of your mobile device used for the Service (“Location Data”). If
you choose to participate in these Location Services, you agree that we will collect
or obtain your Location Data. You may use the settings on your mobile device to turn
off location-sharing features.
3.5 Profile.Some parts of the Services enable you to build a public profile
in connection with your Account (“Public Profile”). Your Public Profile will include
your name and other information that you choose to include in your Public Profile,
such as your gender and a profile picture, and you can control which such
information will appear on your Public Profile. In some cases, even if you do not
create a Public Profile, the applicable Event Organizer may create a public profile
for you, based on the information you provided while registering for the Services or
event, and publish such public profile amongst the profiles of other attendees of
such event (the “Event Community”). If you do not want the Event Organizer to create
such a public profile for you and publish it automatically within the Event
Community, opt out by visiting your Account settings. PLEASE USE CAUTION WHEN
UPLOADING CONTENT TO YOUR PUBLIC PROFILE. THE DATA THAT YOU UPLOAD WILL BE AVAILABLE
3.6 Purchases.Our Services include the option to purchase certain products
or services from us or from Event Organizers or other third parties products and
services. If you choose to make a purchase, we will require sufficient information
from you to complete the transaction. Such information includes a credit card number
and related account and billing information, invoice-related information, and other
data required to process the order. We will use the tools and services of
third-party service providers to process transactions on our behalf, in which case
you acknowledge and agree to our disclosure and transmission of information required
OR PROCESS YOUR CREDIT CARD DETAILS. THESE DETAILS ARE PROCESSED BY OUR ACCREDITED
THIRD-PARTY SERVICES WHO HOLD APPROPRIATE CERTIFICATIONS (PCI-DSS) TO PROCESS THESE
3.7 Log Files.We will make use of log files. Log files are files
automatically generated by our information systems and record system. The
information inside the log files includes internet protocol (IP) addresses, type of
browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages,
clicked pages and any other information your browser may send to us. We use such
information to analyze trends, administer the Services, track users' movements in
connection with their use of the Services, and gather demographic information.
3.8 Cookies and Other Tracking Technologies.Our Services utilize “cookies”
-- anonymous identifiers and other tracking technologies -- in order for us to
provide our Services and present you with information that is customized for you. A
“cookie” is a small text file that may be used, for example, to collect information
about activity on the Services. Certain cookies and other technologies serve to
recall Personal Information, such as an IP address, previously indicated by a user.
Most browsers allow you to control cookies, including whether or not to accept them
and how to remove them. You may set most browsers to notify you if you receive a
cookie, or you may choose to block cookies with your browser. NOTE THAT DISABLING
COOKIES ON YOUR BROWSER MAY AFFECT YOUR USER EXPERIENCE WITH THE SERVICES.
3.9 Mobile Device Data.We collect limited information from your mobile
device in order to provide the EventTitans Service. Such information includes your
mobile device type, mobile device ID, and the date and time stamps of Services use.
In addition, we deploy analytics technologies within the Service to help us gather
4. Publicly Available Information.
Publicly Available Information. Your Public Profile and any publicly
available content that you post on or via the Services (“User Submissions”) will be
publicly available to other users of the Services and will also be accessed and used by
people off the Services. For instance, if you view another user’s profile or "like" a
certain event within the Services, such information can be viewed by others. The notices
and tools that we provide on the Services should help inform you which information will
be made publicly available. If you publish your contact information in any User
Submissions or as part of your Public Profile, you may receive unsolicited messages from
other users of the Services or the public. WE ENCOURAGE YOU TO ONLY POST INFORMATION
THAT YOU ARE SURE YOU WANT TO BE ACCESSIBLE TO ANYONE.
5. The Way We Use and Share Personal Information.
If you submit, or we collect, Personal Information through the
Services, then we will use such Personal Information in the following ways:
5.1.We will use your Personal Information to provide you with support and
assistance in using the Services and to identify and authenticate your access to the
parts of the Services that you are authorized to access.
5.2.We will use your designated email address to respond to a “Contact Us”
or administrative request (for example, to change your password).
5.3.If you choose to send your friend an invitation email or message we
will use the contact information that you provide, or make available, to
automatically send your friend an invitation email or message. Your name and email
address may be included in the invitation email or message.
5.4.We will share your Personal Information, and other statistical and
analytical information with Event Organizers, for the purpose of providing you with
the Services. Event Organizers will use your designated email address to send you
updates or news regarding the events you are attending.
5.5.We will transfer your Personal Information to our subsidiaries or
affiliated companies for the purpose of storing or processing such information on
our behalf. We require that these parties agree to process such information in
5.6.We will share statistical and analytical information with our
third-party service providers and partners such as our data hosting providers
("Third-Party Services") to improve our Services. We also use standard analytics
tools of Google Analytics and we will use additional or other analytics tools, from
time to time. The privacy practices of these tools are subject to their own privacy
5.7.We will disclose your Personal Information or any information you
submitted via the Services if we have a good faith belief that disclosure of such
information is helpful or reasonably necessary to: (i) comply with any applicable
law, regulation, legal process or governmental request; (ii) enforce our Terms,
including investigations of potential violations thereof; (iii) detect, prevent, or
otherwise address fraud or security issues; or (iv) protect against harm to the
rights, property, or safety of EventTitans, our users, yourself or the public.
5.8.We will use your Personal Information to provide you with features of
the Service related to content and interactions and details about other events, in
addition to the event that you have registered to.
6. Choice and Opting Out.
You may choose not to receive future promotional, advertising or other
Services-related emails from us by selecting an unsubscribe link at the bottom of each
email that we send. Please note that even if you opt out of receiving the foregoing
emails, we will still send you a response to any “Contact Us” request as well as
administrative emails (for example, in connection with a password reset request) that
are necessary to facilitate your use of the Services. At all times, you may choose
whether or not to provide or disclose Personal Information. If you choose not to provide
mandatory Personal Information, you may still visit parts of the Services, but you may
be unable to access certain options, programs, offers, and services that involve our
interaction with you.
You may use the settings on your mobile device to turn off
location-sharing features. If you do not want the Event Organizer to create a public
profile for you and publish it automatically within the Event Community, opt out by
visiting your Account settings.
To the extent that you do provide us with Personal Information, we wish
to maintain accurate Personal Information. If you would like to delete or correct any of
your other Personal Information that we are storing, you may use the tools that we make
available on the Services or you may submit an access request by sending an email to info@EventTitans.com. Your email should
include adequate details of your request. Notwithstanding the foregoing, we will retain
certain Personal Information as described in the Data Retention section in this policy.
To assist you with your request to access and rectify your personal information, we will
need to ask you to provide us certain credentials to make sure that you are who you
claim to be. We may decline to process requests that are unreasonably repetitive or
systematic, require disproportionate technical effort, jeopardize the privacy of others
or would be extremely impractical (for instance, requests concerning information
residing on backup tapes). We may redact from the data which we will make available to
you, any personal information related to others.
8. Links to and Interaction with Third Party Products.
The Services enable you to interact with or contain links to your Third
Party Account and other third-party websites and Third Party Services. We are not
responsible for the privacy practices or the content of these sites or Third Party
Services. Please be aware that the Third Party Services may collect Personal Information
from you. Accordingly, we encourage you to read the terms and conditions and privacy
policy of each Third Party Service that you choose to use or interact with.
9. Children’s Privacy.
The Services are not structured to attract and are not intended for use
by children under the age of 13 years. Accordingly, we do not intend to collect Personal
Information from anyone we know to be under 13 years. If we learn that we have collected
Personal Information from a child under 13 years, we will delete that information as
quickly as possible. If you believe that we might have any such information, please
contact us at info@EventTitans.com.
The security of Personal Information is important to us. We follow
generally accepted industry standards, including the use of appropriate administrative,
physical and technical safeguards, to protect the Personal Information submitted to us.
However, no method of transmission over the Internet, or method of electronic storage,
is 100% secure. Therefore, while we strive to use commercially acceptable means to
protect your Personal Information, we cannot guarantee its absolute security or
confidentiality. If you have any questions about security on the Service, you can
contact us at info@EventTitans.com.
11. Merger, Sale or Bankruptcy.
In the event that we are acquired by or merged with a third party
entity, or in the event of bankruptcy or a comparable event, we will transfer or assign
your Personal Information in connection with the foregoing events.
12. California Privacy Rights.
California Civil Code Section 1798.83 permits our customers who are
California residents to request certain information regarding our disclosure, if any, of
Personal Information to third parties for their direct marketing purposes. To make such
a request, please send an email to info@EventTitans.com. You can also write to
us. Our updated office addresses are published on our "Contact Us" page, at:
Please note that we are only required to
respond to one request per customer each year.
13. Our California Do Not Track Notice.
We do not currently respond or take any action with respect to web
browser “do not track” signals or other mechanisms that provide consumers with the
ability to exercise choice regarding the collection of personally identifiable
information about an individual consumer’s online activities over time and across
third-party web sites or online services. We will allow third parties, such as companies
that provide us with analytics tools, to collect personally identifiable information
about an individual consumer’s online activities over time and across different websites
when a consumer uses the Services.
14. Transfer Data outside Your Territory.
Currently, we store and process information throughout the globe,
including in sites operated and maintained by cloud-based service providers.
We comply with the EU-U.S. Privacy Shield Framework as set forth by the
U.S. Department of Commerce regarding the collection, use, and retention of personal
information transferred from the European Union to the United States. If there is any
Privacy Shield Principles shall govern. To learn more about the Privacy Shield program,
please visit https://www.privacyshield.gov/
If you are a resident in a jurisdiction where the transfer of your
personal information to another jurisdiction requires your consent, then you hereby
provide us with your express and unambiguous consent to such transfer. The data that is
transferred will be subject to the Privacy Shield Principles.
In compliance with the Privacy Shield Principles, we commit to resolve
complaints about our collection or use of your personal information. EU individuals with
inquiries or complaints regarding our Privacy Shield policy should first contact our
privacy team at: privacy@EventTitans.com.
We commit to cooperate with the panel established by the EU data
protection authorities (DPAs) and comply with the advice given by the EU DPAs with
regard to human resources data transferred from the EU in the context of the employment
If your Privacy Shield complaint cannot be resolved through the above
channels, under certain conditions, you may invoke binding arbitration for some residual
claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at
https://www.privacyshield.gov/article?id=ANNEX-I-introduction Contact details for the EU
data protection authorities can be found at
In compliance with the Privacy Shield Principles, we commit to resolve
complaints about our collection or use of employees’ Personal Information. Current or
former employees with inquiries regarding the Privacy Shield or who wish to submit a
complaint concerning the handling of their Personal Information should first contact us
at: privacy@EventTitans.com. Current or
former employees who are not satisfied with the internal resolution of a complaint may
seek redress from the panel established by the EU DPAs. We will cooperate in
investigations by, and comply with the advice of, the panel with regard to an employee’s
Personal Information transferred from the EU in the context of the employment
We are subject to the jurisdiction and enforcement authority of the
U.S. Federal Trade Commission (FTC).
We may be liable for the onward transfer of EEA Personal Information to
agent third parties pursuant to the Privacy Shield unless we can prove that we were not
a party to the actions giving rise to the damage.
15. Additional Provisions Related to the Processing of Personal
Information Under EU Laws
For the purposes of the Services, EventTitans is a data processor.
EventTitans's data processing addendum, which is available at
applies to such processing.
Communications with you, including direct marketing where you are our
client or a user of our client, or where you make contact with us through our website
and other digital assets.
Cybersecurity. Support, customer relations, service operations.
Enhancements and improvements to yours and other users' experience with
A summary and further details about your rights under EU data
protection laws is available on the EU Commission's website at:
15.1.Where we process your personal information as a data controller, then
we process your personal information under the following lawful grounds:
15.1.1.Where we process your personal information based on consent,
we will ask you to provide us with the appropriate consent.
15.1.2.Performance of our engagements with you and the payment
transactions for you.
15.1.3.Protect vital interests of you and of others.
15.1.4.Comply with a legal obligation.
15.1.5.We will further rely on our legitimate interests, which we
believe are not overridden by your fundamental rights and freedoms, for the
15.2.In addition to the right to access, amendment and deletion of certain
information, as described in the "Access/Accuracy" section of this policy, you have
the right to:
15.2.1.AT ANY TIME, CONTACT US IF YOU WANT TO WITHDRAW YOUR CONSENT
TO THE PROCESSING OF YOUR PERSONAL INFORMATION. EXERCISING THIS RIGHT WILL
NOT AFFECT THE LAWFULNESS OF PROCESSING BASED ON CONSENT BEFORE ITS
WITHDRAWAL AND ON OTHER LAWFUL GROUNDS OF PROCESSING YOUR PERSONAL
15.2.2.Request to delete or restrict access to your personal
15.2.3.If you exercise one (or more) of the above-mentioned rights,
in accordance with the provisions of applicable law, you may request to be
informed that third parties that hold your personal information, in
accordance with this Policy, will act accordingly.
15.2.4.You may ask to transfer your personal information in
accordance with your right to data portability.
15.2.5.You may object to the processing of your personal
information for direct marketing purposes.
15.2.6.You have the right not to be subject to a decision based
solely on automated processing, including profiling, which produces legal
effects concerning you or similarly significantly affects you.
15.2.7.You have a right to lodge a complaint with a data protection
supervisory authority of your habitual residence, place of work or of an
alleged infringement of the EU data protection laws.
15.3.If you are registered for an event through our services, then for the
purposes of EU data protection laws, our processing of your personal data under this
policy are made on behalf of the Event Organizer. Accordingly, for these purposes,
the Event Organizer is the data controller and EventTitans is the data processor.
15.4.To apply for exercising your above rights in relation to the
processing of your personal information in relation to a specific event, you should
contact first the Event Organizer with your request. We will follow the Event
15.5.To exercise the above rights, you will need to provide sufficient
credentials to authenticate your identity, your location and identify data relevant
to you on our information systems and will further ask you questions to understand
the nature and scope of your request.
15.6.Your requests may be accepted or denied, in accordance with
considerations and provisions in applicable laws.
If we need to delete data following your request, it will take some
time until we completely delete residual copies of the data from our active servers and
from our backup systems. If you have any concerns about the way we process your personal
information, you are welcome to contact our privacy team at privacy@EventTitans.com. We
will look into your inquiry and make good-faith efforts to respond promptly.
16. Date Retention.As long as you use the Service, we will keep information
about you, unless we are required by law to delete it, or if we decide to remove it
at our discretion. At any time, you can remove data from your public profile, delete
your account altogether, or request us to delete your data pursuant to your rights
under this policy. We retain different types of information for different periods,
depending on the purposes of processing such information, our legitimate business
purposes as well as pursuant to legal requirements under the applicable law such as
for tax-related requirements, for accounts settling, record keeping, archiving and
other legal issues for 90 days after we complete our engagement with the Event
Organizer. We will also retain and use your identifiable information as necessary to
comply with our legal obligations, resolve disputes and enforce our agreements for
90 days after we complete our engagement with the Event Organizer. In addition,
after you delete your identifiable information, residual copies will remain in our
backup systems for a certain period of time before they are deleted from our active
servers. This deletion of your data will not change or delete identifiable
information which may have already been shared with third parties, as permitted in
that we do not need to maintain, will be removed following the termination of the
agreement with the relevant Event Organizer. We will keep aggregated
non-identifiable information without limitation, and to the extent reasonable we
will delete or de-identify potentially identifiable information, when we no longer
need to process the information. Accounts with two months inactivity will be deleted
from our database and to access our product, or products, or services, it is
mandatory for all account holders to maintain a valid email status all the time.
17. Commitment.We are committed to protecting your privacy. Protecting your
privacy online is an evolving area, and we are constantly evolving our Service to
meet these demands. If you have any comments, concerns about the way we process your