Check-in, Badges & Certificates
Run the gate on event day: check attendees in by QR, scan or face recognition, watch live attendance, design and print badges, issue certificates and manage NFC passes.
8 step-by-step guides & 12 answers on this page
Step-by-step guides
Eight walkthroughs covering everything that happens at the gate on event day.
1
Check an attendee in (Quick Check-in)
The on-site check-in console.
- Open the event's Quick Check-in screen and confirm the correct event name in the top chip (use ChangeDate for recurring events).
- Under Check In, pick the mode — Event, Date Wise, Topic Wise, Ticket Wise, Product Wise or Face Recognition.
- Optionally turn on Direct Check-in (Without Confirmation), Direct Print or Zebra Printer.
- Find the attendee by typing any field — name, phone, Email, Order Id, Attendee UniqueId or Company — or scan their QR.
- Review the result card (name, ticket type, status, verified pills, photo).
- Click Check-In & Print Badge to complete.
2
Scan a ticket QR and print the badge
Camera-based scanning at the gate.
- On Quick Check-in, click Scan QR & Print Badge and allow camera access.
- Point the attendee's ticket or badge QR at the camera — their card loads automatically.
- If the camera can't read it, use the manual Scan popup and type the code.
- Confirm the match, then click Check-In & Print Badge.
The check-in screen is mobile-responsive — your team can scan from a phone, and you can run multiple entry points at once.
3
Check in with face recognition
Hands-free entry for enrolled attendees.
- On Quick Check-in, set the Check In mode to Face Recognition.
- The face panel replaces the QR camera.
- Position the attendee's face in the frame to match enrolled face data.
- Confirm the matched attendee and complete check-in (badge prints if print toggles are on).
Face check-in matches against previously captured face data. If a face doesn't match, switch the mode back to Event and scan or search instead. Good lighting and a steady camera improve match rates.
4
Watch live attendance (Live Check-in Monitor)
See who's inside in real time.
- Open Live Check-in Monitor for the event.
- Read the status pills — Checked In, Overtime, Approaching, Within Time, No Limit.
- Scan the table — Attendee, Ticket/Slot, Checked In At, Time Elapsed, Slot Allowed, Status.
- Watch row colours: red = overtime, amber = approaching the limit, green = within time.
- To check someone out, click Checkout on their row and confirm. The page auto-refreshes each minute.
5
Design a badge template
Drag-and-drop badge designer.
- Go to Badge Template List and click New (or open Badging).
- Pick a size — e.g. 4×6 PDF Name Badges — or set a custom width/height, then Continue.
- Add elements from the left menu — attendee fields (Full Name, Company, Job title), QR/barcode, Image (logo), static text and shapes.
- Drag elements onto the canvas; toggle Front / Back to design both sides.
- Style text — font colour, style, type, size, case and alignment.
- Enter a Badge Name and click Continue to save.
6
Print badges on-site
Direct print and Zebra label printers.
- On Quick Check-in, enable Direct Print (4x6 inches, default printer), or Zebra Printer for Zebra label hardware.
- Optionally also enable Direct Check-in so a scan both admits and prints in one step.
- Scan or search the attendee.
- Click Check-In & Print Badge — the badge prints on the selected device.
7
Create a certificate of participation
Branded certificates with dynamic fields.
- Open Certificates List and click New.
- Click Upload your Certificate to add your artwork and crop it.
- Drag dynamic fields (like attendee name) and text onto the canvas.
- Style the text — font colour, style, type, size and alignment.
- Enter a Certificate Name and click Continue to save.
8
Manage NFC cards / event wallet
Cashless tap-to-pay passes.
- Open the NFC Cards screen to view issued cards for your company.
- Select a card to see its balance.
- Use Reload to top up a balance at the event.
- Set the offline spending allocation for when the POS is offline.
- If a card is lost or misused, Block it with a reason.
Frequently asked questions
Check-in modes, QR and face scanning, badge hardware, live monitoring and digital passes.
It checks the attendee in immediately on a match, skipping the confirmation step — best for fast-moving gates.
Event checks in for the whole event; Date Wise, Topic Wise, Ticket Wise and Product Wise restrict check-in to a specific day, session, ticket or add-on.
Use the manual entry box in the scan popup and type the code shown under the QR. You can also switch cameras if more than one is available.
Yes, a stable connection is recommended for real-time check-in, badge printing and the live monitor. For low-connectivity venues, plan a backup hotspot; NFC cards support an offline spending allocation for POS.
Yes — face recognition matches against previously captured face data for the event/company. You can always fall back to QR scan or search.
Yes — use the Front and Back buttons in the badge designer to lay out each side.
Attendee name fields, company and job title, plus a QR/barcode, static text and images such as your event or sponsor logo.
Not for Direct Print, which uses 4×6 inches on your default printer. The Zebra Printer option is for Zebra label printers.
The attendee has been inside longer than their slot's allowed minutes; the row turns red. “No Limit” means the ticket/slot has no time cap.
Yes. The attendee's QR pass (View QR) scans exactly the same as a printed badge, and they can download it to their phone.
Open the Unassigned Tickets panel on the check-in screen, select the ticket, enter the attendee's details (or Scan Bizcard) and save, then check them in.
No — printed badges are already produced; edits only apply to future prints.
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